Privacy Policy

Data controller for processing your personal data is:
Holzprofi Austria GmbH
Watzing 2
4661 Roitham
Austria
shop@holzprofi.com

Phone: 07613 5600

We are pleased about your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data. Your data is processed based on the GDPR and § 165 para. 3 TKG.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically saves a so-called server log file, which contains the name of the requested file, your IP address, date and time of retrieval, transmitted data volume and the requesting provider (access data) and documents the retrieval. These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our predominantly legitimate interests in a correct presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data will be deleted at the latest seven days after the end of your visit to the site.

Hosting

The services for hosting and displaying the website are partly provided by our service providers within the framework of processing on our behalf. Unless otherwise explained in this data protection declaration, all access data as well as all data collected in forms provided on this website will be processed on their servers. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

2. Data Processing for Contact and Customer Communication

We collect personal data when you provide it to us voluntarily when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such because in these cases we need the data to process your contact and you cannot send the contact without providing this information. Which data is collected can be seen from the respective input forms. We use the data provided by you to process your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this which is permitted by law and about which we inform you in this declaration.

Contact

We collect personal data when you provide it to us voluntarily when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such because in these cases we need the data to process your contact and you cannot send the contact without providing this information. Which data is collected can be seen from the respective input forms. We use the data provided by you to process your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.

After your inquiry has been fully processed, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this which is permitted by law and about which we inform you in this declaration.

3. Advertising by E-Mail, Post

3.1 E-Mail Newsletter with Registration

If you subscribe to our newsletter, we will use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

Unsubscribing from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this which is permitted by law and about which we inform you in this declaration.

3.2 Newsletter Delivery

The newsletter may also be sent by our service providers within the framework of processing on our behalf. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

3.3 Postal Advertising and Your Right to Object

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by mail, unless you are listed in the Robinson list in accordance with § 151 para. 9 GewO. This serves to safeguard our predominantly legitimate interests in advertising to our customers in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

The advertising mailings are provided within the framework of processing on our behalf by a service provider to whom we pass on your data for this purpose.

4. Cookies and Other Technologies

4.1 General Information

To make the visit to our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).

Privacy Protection for Devices
When using our online offer, we use essential technologies to provide the expressly desired telemedia service. The storage of information on your device or access to information already stored on your device does not require your consent to this extent.

For functions that are not strictly necessary, the storage of information on your device or access to information already stored on your device requires your consent. Please note that if you do not give your consent, parts of the website may not be fully usable. Any consent you have given will remain in place until you adjust or reset the respective settings on your device.

Subsequent Data Processing through Cookies and Other Technologies

We use such technologies that are strictly necessary for the use of certain functions of our website (e.g. preference settings of the website). Through these technologies, IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about your preferences) are collected and processed. This serves our predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

If we use technologies that are not individually listed in this privacy policy, more detailed information about these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform.

You can access this by clicking on the fingerprint button in the bottom right or left corner of the page.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in this privacy policy. Alternatively, you can also click on the fingerprint button in the bottom right or left corner of the page. If you do not accept cookies, the functionality of our website may be limited.

4.2 Use of Usercentrics Consent Management Platform for Managing Consents

We use the Usercentrics Consent Management Platform ("Usercentrics") on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage and document your consent to the processing of your personal data by these technologies, where legally required. This is necessary according to Art. 6 para. 1 sentence 1 lit. c GDPR to fulfill our legal obligation according to Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data that we are subject to. Usercentrics is a service provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the web server of Usercentrics stores a so-called server log file, which also contains your anonymized IP address, date and time of the visit, device and browser information as well as information about your consent behavior. Your data will be deleted after three years unless you have expressly consented to further use of your data according to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

5. Use of Cookies and Other Technologies

If you have given your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other technologies from third-party providers on our website. After the purpose ceases and the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and Other Technologies". Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. For questions about the providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Use of Google Services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by the Google technologies about your use of our website is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via the Google technologies, it will be truncated before being stored on the servers of Google by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a server of Google and truncated there. Unless otherwise stated in the individual technologies, the data processing is based on an agreement between jointly responsible parties according to Art. 26 GDPR. Further information about data processing by Google can be found in the privacy policy of Google.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information about your use of our website) are automatically collected and stored by Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address will generally not be combined with other data from Google. Data processing is based on an agreement on order processing by Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for "Google Products and Services". This allows Google to access and use the data collected and processed by Google Analytics to improve Google services. The data sharing with Google within the framework of these data sharing settings is based on an additional agreement between responsible parties. We have no influence on the subsequent data processing by Google.

We also use the Google Analytics Google Optimize extension for creating and performing tests.

The Google Signals extension of Google Analytics enables cross-device tracking. As long as your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can create reports about your usage behavior (particularly cross-device user numbers), even if you change your end device. Personal data processing does not take place for us in this context, we only receive statistics created based on Google Signals.

Google AdSense

For web analysis and advertising purposes, the DoubleClick Cookie enables the recognition of your browser when visiting other websites through the Google Analytics extension. Google will use this information to compile reports on website activity and to provide other services related to website usage.

Google Ads

Our website markets space for third-party advertisements through Google AdSense. These ads are displayed to you at various places on this website. The DoubleClick cookie enables the display of interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information as well as information about your use of our website) and the automatic assignment of a pseudonymous user ID, with which interests are determined based on visits to this and other websites.

For advertising purposes in Google search results and on third-party websites, the Google Remarketing cookie is set when you visit our website, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information as well as information about your use of our website) and using a pseudonymous cookie ID and based on the pages you visit. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. If you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior when you have accessed our website via a Google Ads advertisement. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information as well as information about your use of our website based on predefined events such as visiting a website or newsletter registration) is collected, from which usage profiles are created using pseudonyms.

Google Maps

For the visual representation of geographic information, Google Maps collects data about your use of the map functions, particularly the IP address and location data, which are transmitted to Google and subsequently processed by Google. We have no influence on this subsequent data processing.

Google reCAPTCHA

For the purpose of protecting against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information as well as information about your use of our website) and uses JavaScript and cookies to analyze your use of our website. Additionally, other cookies stored in your browser by Google services are evaluated. No reading or storage of personal data from the input fields of the respective form takes place.

6. Social Media

Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube

If you have given your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the above social media platforms, from which usage profiles are created using pseudonyms. These can be used to display advertisements within and outside the platforms that are likely to correspond to your interests. Cookies are usually used for this purpose. Detailed information on the processing and use of the data by the respective social media operator, as well as a contact option and your related rights and settings options for protecting your privacy, can be found in the privacy policies of the providers linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta) is a service offered by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transmitted to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing as part of the visit to a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties according to Art. 26 GDPR. Further information (Information about Insights data) can be found here.

Instagram (by Meta) is a service offered by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transmitted to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing as part of the visit to an Instagram (by Meta) fan page is based on an agreement between jointly responsible parties according to Art. 26 GDPR. Further information (Information about Insights data) can be found here.

YouTube is a service offered by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

7. Contact Options and Your Rights

7.1 Your Rights

As a data subject, you have the following rights:

• According to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
• According to Art. 16 GDPR, the right to request the correction of incorrect or incomplete personal data stored by us without delay;
• According to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is required
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest, or
  • to assert, exercise or defend legal claims;
• According to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, as far as
  • the accuracy of the data is disputed by you;
  • the processing is unlawful, but you reject its deletion;
  • we no longer need the data, but you need them to assert, exercise or defend legal claims; or
  • you have objected to the processing according to Art. 21 GDPR;
• According to Art. 20 GDPR, the right to receive your personal data provided to us in a structured, common and machine-readable format or to request the transmission to another controller;
• According to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

Right to Object If we process personal data as explained above to safeguard our predominantly legitimate interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are reasons arising from your particular situation. After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.

7.2 Contact Options

For questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consents granted or objection to a particular data use, please contact us directly using the contact details in our imprint.